Most frequently asked questions and answers
On average, orders are processed and shipped in less than 2 business weeks.
In certain circumstances, there may be nationwide restrictions that cause order delays (ex. COVID-19, USPS cutbacks). In such cases, please allow a maximum of 30 business days for your order to arrive. If it’s taking longer than that, don’t hesitate to reach out to us. Make sure to title your inquiry “Order Update #(insert order number here).”
Thanks for considering us to create something custom for you! We are currently accepting a limited number of custom order requests and, depending on your project and timeline, we may have to add you to a waitlist once our max number of slots is reached.
To get started, reach out to us. Make sure to title the inquiry “Custom Order Request (insert your name here),” and include your budget, timeline, ideas, images, etc. The more details, the better!
Yep, we do! We currently ship to a limited number of countries (United States, Canada, United Kingdom, New Zealand, and Australia) but will be expanding very soon.